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Privacy, Risk Perception, and Expert Online Behavior: An Exploratory Study of Household End Users

Privacy, Risk Perception, and Expert Online Behavior: An Exploratory Study of Household End Users

J. Drennan (University of Technology, Australia), G. Sullivan (Griffith University, Australia), and J. Previte (The University of Queensland, Australia)
Source Title: Journal of Organizational and End User Computing (JOEUC) 18(1)
Copyright: © 2006 | Pages: 22
DOI: 10.4018/joeuc.2006010101

Abstract

Advances in online technologies have raised new concerns about privacy. A sample of expert household end users was surveyed concerning privacy, risk perceptions, and online behavior intentions. A new e-privacy typology consisting of privacy-aware, privacy-suspicious, and privacy-active types was developed from a principal component factor analysis. Results suggest the presence of a privacy hierarchy of effects where awareness leads to suspicion, which subsequently leads to active behavior. An important finding was that privacy-active behavior that was hypothesized to increase the likelihood of online subscription and purchasing was not found to be significant. A further finding was that perceived risk had a strong negative influence on the extent to which respondents participated in online subscription and purchasing. Based on these results, a number of implications for managers and directions for future research are discussed.

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