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Business Continuity Management and Resilience: Theories, Models, and Processes

José Carlos Rouco (Universidade Lusófona, Portugal) and Paula Cristina Nunes Figueiredo (Universidade Lusófona, Portugal)
Indexed In: SCOPUS
Release Date: March, 2024 | Copyright: © 2024 | Pages: 333

Publication Status: E-Book and Print Version Available for Purchase
ISBN13: 9798369316580
ISBN13 Softcover: 9798369345214
EISBN13: 9798369316597
DOI: 10.4018/979-8-3693-1658-0

Description:

In an era characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), organizations are faced with an ever-changing array of crises that pose a threat to both their reputation and operational continuity. From unforeseen disruptions to intense market competition, the need for robust business continuity management and resilience has never been more pressing. Strategic success hinges on an organization's ability to weather the storm and swiftly recover from disasters. Those who fail to know the existing organizational models of continuity and appropriately plan for their business to encounter VUCA may not survive it.

Organizations grappling with the escalating complexity of crises require a paradigm shift in their approaches. These organizations that lack a cohesive strategy for seamless business continuity often face dire consequences, affecting not only daily operations but also the long-term viability of the organization. The book, Business Continuity Management and Resilience: Theories, Models, and Processes, emerges as a guiding light to scholars, researchers, and professionals through the intricate landscape of crisis management. It addresses the critical needs of modern businesses, providing a strategic approach to the challenges faced by the current corporate environment. Professionals in crisis management, safety, and emergency response can now face the challenge of staying ahead of the curve, understanding new risks, and implementing effective strategies to navigate the evolving landscape of threats with the guidance of this crucial book.

Business Continuity Management and Resilience: Theories, Models, and Processes provides an exhaustive overview of business continuity management but also offers innovative methodologies to enhance organizational and personal resilience. By delving into theories, models, and processes, it equips readers with the knowledge needed to navigate crises successfully. Covering crisis communication plans, the role of artificial intelligence, risk management, information technologies in crisis management, leadership skills in a crisis context, emergency response, competency models, virtual and augmented reality centers in training, and stress management, this reference book will help to prepare organizations for VUCA in the future. By fostering awareness, providing best practices, and drawing on lessons learned, this book presents a solution through a strategic imperative for those seeking to fortify organizations against the challenges of today's dynamic business environment.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Artificial Intelligence
  • Business Continuity Management
  • Crisis Communication Planning
  • Crisis Management
  • Emergency Response
  • Industry Disruptions
  • Market Competition
  • Organizational Resilience
  • Paradigm Shift
  • Reputation Management
  • Risk Analysis
  • Volatility, Uncertainty, Complexity, and Ambiguity (VUCA)

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José Carlos Dias Rouco has a PhD in Management; Master in Sports Training Management; Degree in Military Sciences; Training and Certification Course on the Use of Psychological Tests in Human Resource Management; Computer Aided Content Analysis Course (MaxQDA). In the past 20 years, he has held various academic or research roles or positions. At the Military Center for Physical Education and Sports: Director of the “Military Physical Education Instructors” and “Cartography” Course. At the Military Academy (AM): Chairman of the Evaluation and Accreditation Commission for the Master's degree in the Infantry specialty; Vice-President and Secretary of the General Assembly of the Research, Innovation & Development Center; Director of “2nd Year Weapons”, “3rd Year Weapons”, “Center for Leadership Development Studies: Estúdio TV”; Head of the “Physical Training Disciplinary Group”, “School Support Office” and “Postgraduate Studies”; Scientific Coordinator of the “Degree in Military Sciences in the specialty of Cavalry”, “Master of Leadership - People and Organizations” and “Erasmus da AM”; Member of the “Executive Committee of the Study Cycle - Master in Information Warfare”, “Scientific Technology Organization NATO”, “Scientific Council of IUM”, “Scientific and Pedagogical Council of AM”; Editor of Proelium Magazine. He is currently Director of the Department of Management in Civil Aviation and Airports and Director of the 1st Cycle of Aeronautical Management Studies, at Universidade Lusófona; Editor, member and peer-review of national and international magazines. He has more than 30 articles in national and international publications; Participated in more than 30 national and international congresses, with awards for best paper. Organizer of national and international congresses and conferences; He participated as a researcher in national and international research projects, among which he has already won the scientific merit award; and has supervised more than 80 theses or dissertations.

Paula Figueiredo has a degree in Economics with a specialization in Human Resources Economics, a Master in Human Resources Management and a PhD in Management. She is currently a professor at higher education institutions, and she has also been the Director of an institution since 2019. Paula has 20 years of experience in the business area with functions of direction, coordination, and consultancy. Throughout her professional experience, she has collaborated on leadership development projects. At the research level, she has developed research on Human Resource Development, more specifically Leadership Development in organizations, with some publications in scientific journals and conferences.

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