Cases on Human Performance Improvement Technologies

Jill E. Stefaniak (Old Dominion University, USA)

Indexed In: SCOPUS

Publication Status: E-Book and Print Version Available for Purchase

ISBN13: 9781466683303

EISBN13: 9781466683310

DOI: 10.4018/978-1-4666-8330-3

Description:

Management professionals regularly seek new, cost-effective ways to influence employee behavior to advance productivity and competency within their organization. While best practices are often taught in the classroom, many students lack an understanding of the real world challenges professionals face.

Cases on Human Performance Improvement Technologies presents a collection of teaching cases that demonstrate the real-world application of digital tools for human performance enhancement across a variety of settings. Utilizing a problem-based instructional technique, the cases presented in this publication include the challenges and solutions industry professionals encounter. This publication is an essential reference source for educators, upper level students, and practitioners in the fields of human-computer interaction, organizational development, educational technology, and business management.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Gap Analysis
Knowledge Management
Non-Instructional Technology Platforms
Performance Mapping
Sales Training
Service Learning
Workplace Curricula

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Jill E. Stefaniak is an Assistant Professor of Instructional Design and Technology at Old Dominion University. Prior to joining Old Dominion University, Jill was the Director of Education Training at the Oakland University William Beaumont School of Medicine. An experienced educator, Jill has trained medical students to become physician educators in community and hospital environments. She received her Ph.D. from Wayne State University in Instructional Technology, and holds a designation as a Certified Professional in Learning & Performance. Previously, she earned a Masters of Training and Development with a double concentration in Instructional Design & Technology and Organizational Development & Leadership from Oakland University in 2008 and a Bachelors of Commerce from the University of Windsor in 2006. Her research interests include learner-centered instruction, cognitive apprenticeships, informal learning environments, and medical simulation.

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