Collaborative Communication Processes and Decision Making in Organizations

Ephraim Nikoi (University of Wisconsin-Superior, USA) and Kwasi Boateng (University of Arkansas-Little Rock, USA)

Publication Status: E-Book and Print Version Available for Purchase

ISBN13: 9781466644786

EISBN13: 9781466644793

DOI: 10.4018/978-1-4666-4478-6

Description:

Although organizational decision-making can be very complex, the understanding of technology applications is significant in not only determining the usefulness of virtual groups in organizations, but also in the designing of electronic collaborative activities.

Collaborative Communication Processes and Decision Making in Organizations focuses on the role of technology in organizational decision-making processes and activities, providing academics and management teams with current research in the field of virtual teams in organizations. This publication is an essential resource for instructors and students of organization and group communication, and institutions that have networks of offices and employees in multiple geographical locations.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Best E-Collaborative Practices
Critical Thinking
Electronic Collaborative Technologies
Problem Identification
Technology in Decision-Making
Virtual Teams

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In this work's 16 chapters, international contributors present research and global case examples in organizational decision making and communication processes for enhancing the effectiveness of organizations and educational environments. Sections deal with themes of e-collaboration tools, creating effective virtual teams, and collaboration and decision making in organizations. Some specific subjects addressed include fostering social innovation through e-collaboration, promoting critical thinking in virtual teams, and mobile phone usage in organizational communication and decision making. The book's readership includes students and scholars in organizational communication and leadership. Nikoi is affiliated with the University of Wisconsin. Boateng is affiliated with the University of Arkansas.

Ephraim K. Nikoi (Ph.D., Ohio University) is an Assistant Professor of Communication in the Communicating Arts Department at University of Wisconsin- Superior. As a distance learning instructor, he explores how to use technology to promote learning and collaboration. He facilitates collaboration between his students and students from other parts of the world to enhance their intercultural communication competence through the use of technology. He is passionate about promoting global awareness and education as a way to enhance cross cultural communication. His research interests also include communication processes in organization as they relate to identification, decision-making and community development. He provides consultancy services to community based organizations in developing countries. His current project focuses on decision- making processes at local government levels in developing countries.

Kwasi Boateng is a faculty member at the School of Mass Communication at the University of Arkansas at Little Rock. His research focuses on new communication technologies their everyday application and cultural impact. He has authored and coauthored books, book chapters, peer-reviewed journal articles, and given research and technical presentations at various conferences. He organizes workshops for high and middle school students on web design and open source tools for online communication.

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