Home > Books > Book

Design and Development of Emerging Chatbot Technology

Dina Darwish (Ahram Canadian University, Egypt)
Indexed In: SCOPUS
Release Date: April, 2024 | Copyright: © 2024 | Pages: 381

Publication Status: E-Book and Print Version Available for Purchase
ISBN13: 9798369318300
ISBN13 Softcover: 9798369345702
EISBN13: 9798369318317
DOI: 10.4018/979-8-3693-1830-0

Description:

In the field of information retrieval, the challenge lies in the speed and accuracy with which users can access relevant data. With the increasing complexity of digital interactions, the need for a solution that transcends traditional methods becomes evident. Human involvement and manual investigation are not only time-consuming but also prone to errors, hindering the seamless exchange of information in various sectors.

Design and Development of Emerging Chatbot Technology emerges as a comprehensive solution to the predicament posed by traditional information retrieval methods. Focusing on the transformative power of chatbots, it delves into the intricacies of their operation, applications, and development. Designed for academic scholars across diverse disciplines, the book serves as a beacon for those seeking a deeper understanding of chatbots and their potential to revolutionize information retrieval in customer service, education, healthcare, e-commerce, and more.

Tailored for university students, researchers, and practitioners in business, management, computer science, information technology, education, media, communications, social sciences, and humanities, this book is a gateway to the latest trends and best practices in chatbot technology. As the digital era unfolds, this guide equips readers with the knowledge and insights needed to navigate the changing landscape of chatbots, empowering them to harness the potential of these intelligent entities. Embrace the future of information retrieval with this meticulously crafted guide – where chatbots are not just tools but catalysts for change.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • AI Chatbots
  • Basics of Chatbots
  • Business Applications
  • Chatbot Design
  • Common Use Cases
  • Customer Service
  • E-Commerce Applications
  • Education Applications
  • Future Expectations
  • Healthcare Applications
  • Issues with Chatbots
  • Varieties of Chatbots
  • Virtual Agents

Search this Book:
Reset

Indexing

Dina Darwish , is the Vice Dean of Faculty of Computer Science and IT at the Ahram Canadian University, Egypt. She obtained her Ph.D. from Cairo University in Engineering. She is a professor now, with special focuses on artificial intelligence and with many publications in topics such as Artificial Intelligence, Internet of Things, Big Data Analytics, Quantum Computing, Blockchain Applications, Cloud Computing Applications, Wireless Ad Hoc Networks, Web 3 Technologies, Chatbots Development, and more. She has edited more than 20 specialized books in this field.

All IGI Global Scientific Publishing content is archived via the CLOCKSS and LOCKSS initiative. Additionally, all IGI Global Scientific Publishing published content is available in the IGI Global Scientific Publishing InfoSci® platform.

We are committed to continually improving our platform to meet WCAG standards. We have used automated scans as well as manual review to identify and resolve compatibility issues. Our goal is to ensure all of our content is easily accessible to all users.

  • Current Accessibility Implementations
  • Screen reader compatible web pages with properly labeled elements.
  • Text alternatives for non-text content so it can be changed into large print, braille, speech, symbols, or simpler language.
  • User interface can be navigated using only a keyboard - no keyboard traps.
  • Consistent navigation on all web pages.
  • Meaningful section heading are used to organize content in a logical manner.
  • Logical focus order of elements on each web page.
  • No web pages contain any flashing, or design elements that are known to cause seizures or physical reactions.
  • Text has high contrast, with a contrast ratio of at least 4.5:1.
  • Responsive design, with text that can be resized without loss of content or functionality.
Learn More