ESG and Total Quality Management in Human Resources

Christos Papademetriou (Neapolis University, Pafos, Cyprus), Sofia Anastasiadou (University of Western Macedonia, Greece), Konstantina Ragazou (University of Western Macedonia, Greece), Alexandros Garefalakis (Hellenic Mediterranean University, Greece), and Stylianos Papalexandris (University of Western Macedonia, Greece)

Indexed In: SCOPUS

Publication Status: E-Book and Print Version Available for Purchase

ISBN13: 9798369329917

ISBN13 Softcover: 9798369349434

EISBN13: 9798369329924

DOI: 10.4018/979-8-3693-2991-7

Description:

As businesses navigate the complex landscape of environmental sustainability and corporate responsibility, they often need help to effectively integrate Environmental, Social, and Corporate Governance (ESG) principles with Total Quality Management (TQM) practices. This disconnect hinders their ability to meet evolving consumer demands, comply with stringent regulations, and achieve long-term sustainability goals. The lack of integration between ESG and TQM also leads to missed opportunities for synergies and efficiencies, ultimately impacting the bottom line.

ESG and Total Quality Management in Human Resources addresses this critical challenge by providing a comprehensive framework for integrating ESG and TQM principles, particularly within human resources. Based on the latest research and real-world examples, this book offers actionable insights and solutions for integrating ESG and TQM practices to improve organizational sustainability and performance. It equips business leaders, managers, and academics with the tools and knowledge needed to navigate the complexities of sustainability and quality management in today's competitive business environment.

Through in-depth analyses and case studies, this book explores the various dimensions of ESG and TQM integration, highlighting best practices and critical strategies for success. The book offers insights into how organizations can effectively integrate ESG and TQM principles to drive sustainable business practices, from the tourism and healthcare industries to higher education and green investments. Whether you're a seasoned professional, a student, or an academic, this book provides a roadmap for building a resilient and efficient business that meets and exceeds stakeholders' expectations in the 21st century.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Analysis of ESG Policies and Procedures
Contribution of ESG to Long-Term Sustainability
Emotional Intelligence and Leadership in Health Care Services
Environmental, Social, and Governance Issues in Green Investments
ESG and Total Quality Management in Health Care Services
ESG and Total Quality Management in Tourism Industry
ESG Risk Management Strategies
Global Norms for Sustainability Reporting Based on ESG and TQM Principles
Interactions Between ESG's and TQM Strategies
Long-Term Impact of ESG Investment
National ESG and TQM Research
Regional ESG and TQM Research
Sector ESG and TQM Research
Sustainability in Higher Education
Systematic Evaluation of ESG and TQM Practices

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Christos Papademetriou , teaches at the University of Neapolis in Pafos since 2010. He is an Assistant Professor in Management – Human Resources Management at the School of Economics, Administration and Computer Science. He is a Coordinator of the Distance Master in Business Administration (DMBA). He was teaching in the Department of Business Administration at the Open University of Cyprus (2017-2020). He obtained a ΒΑ (Hons) in Accounting and Business (2001) and MA in International Management (2002) from the University of Sunderland. He was awarded also a BSc (Hons) in Computing and the Postgraduate Certificate in Information Systems from the University of Portsmouth. He holds a doctorate (PhD) in Social Science from the University of Leicester, UK. The title of his thesis is “Investigating the Impact of Sequential Cross-Cultural Training on the Level of Sociocultural and Psychological Adjustment of Expatriate Mangers”.

Sofia D. Anastasiadou , is a Professor of Statistics and Research Methodology, Biostatistics Biomedical Research Methodology and at the School Health Sciences of the University of Western Macedonia (UOWM). She is the Dean of the Health Sciences of UOWM, Senate Member, and Member of post graduate studies committee. She is also a Member of the Senate and a MODIP Member of the same University. Her teaching focuses in the field of cognitive Research Methodology (Quantitative and Qualitative), Educational Research and Statistical Data Analysis, Big Data. She has written three books on Statistics and Research Methodology and has published over 300 articles in International and Greek Journals as well as in International and Greek Conferences.. She has organized and co-organized Greek and International Scientific Conferences. She is also a Member of a number of Scientific Committees of International Conferences and is an Associate Editor in a number of International Journals.

Konstantina Ragazou holds the position of Associate Professor in the field of “Management efficiency, sustainability, and business development” in the Department of Management Science and Technology under the School of Economic Sciences at the University of Western Macedonia. She received her PhD in Business Administration and Decision Making from University of Thessaly. Her research interests include multicriteria decision aid, decision support systems, agile management, multivariate data analysis and operational research. She worked for a long time for Consultancy companies in large scale projects prior to her commitment to higher education and research activities. She is the author of more than 60 papers in journal, chapter books and conferences, while she has already edited and co-authored more than 5 books.

Alexandros Garefalakis is Certified Public Accountant (Fellow of CPA), Certified Management Accountant (CMA) and he is an Assistant Professor at the Dept. of Business Administration and Tourism at Hellenic Mediterranean University (HMU) in Greece. Also, he has co-authored 7 books on Audit Accounting, Financial Accounting, Management Accounting and Research Methods for Business issues and his areas of research interest include the Disclosure Narrative information, ESG, I.F.R.S, Management Commentary Index (Ma.Co.I), Auditing, Quality of Financial Statements, Weighting models in Accounting, Accounting and Operation Research, Multiple Criteria Decision‐Making in Management Accounting.

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