For professionals, public managers, scholars, and researchers working in government information technologies, Gil-Garcia (public administration, Centro de Investigación y Docencia Económicas (CIDE), Mexico) compiles 17 case studies of successes in e-government in the Americas, Asia, Australia, and Europe, contributed by information systems, public administration, public policy, communication and media studies, political science, and other specialists from those regions. They examine topics like outlying regions and inequality, service enhancement through public-private partnerships, information technology services for migrants, Medicare and Medicaid, programs to alleviate poverty, measures of trust in government, e-government readiness and success factors, mobile governance, city council websites, employees' experiences with Internet-based systems at research universities, citizen participation, infrastructure, social media, evaluation, and e-participation.
– Annotation ©2013 Book News Inc. Portland, OR
As the title reads, the creators of this work have generally tried to depict
the bright side of e-government initiatives around the world, which
in turn can contribute to the better development and management of
such endeavors. By shedding some light on the factors influencing
the optimal implementation of e-government, texts such as this can
be considered as a road map to better utilizing extensive investments
made worldwide in e-government. They also provide researchers with
conceptual, empirical, quantitative, and qualitative issues as well as
methodologies. In summary, the present volume, with significant insight
from different dimensions of e-government, shows digital communication
and information flow at top-down and bottom-up levels
of civil societies from the e-government perspective. It is a valuable reference
for various audiences including policy makers, professionals,
professors, students, public managers, and researchers in the fields of
Computer, Communication, Political Sciences, International Relations,
and Information Science. This collected work is an important addition
to literature.
– Alireza Isfandyari-Moghaddam, Government Information Quarterly