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AI, Human Communication, and the Challenges of Digital Addiction

Mohd Noorulfakhri Yaacob (Universiti Malaysia Perlis, Malaysia), Syed Zulkarnain Syed Idrus (Universiti Malaysia Perlis, Malaysia), Wan Nor Ashiqin Wan Ali (Universiti Malaysia Perlis, Malaysia), Wan Ahmad Jaafar Bin Wan Yahaya (Universiti Sains Malaysia, Malaysia), and Christophe Rosenberger (Ecole Nationale Supérieure d'Ingénieurs de Caen, France)
Indexed In: SCOPUS
Release Date: November, 2025 | Copyright: © 2026 | Pages: 358
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Publication Status: E-Book and Print Version Available for Purchase
ISBN13: 9798337356068
ISBN13 Softcover: 9798337356075
EISBN13: 9798337356082
DOI: 10.4018/979-8-3373-5606-8

Description:

As AI becomes increasingly involved in our daily lives, its impact on human communication and behavior is growing more profound. From social media feeds and algorithm recommendation systems, these technologies are reshaping how we interact, form relationships, and consume information. While AI offers powerful tools for connection and efficiency, it also raises concerns about digital addiction and the weakening of authentic human connections. It is essential to understand how AI has affected human connection and the psychological challenges emerging in a digitally saturated world.

AI, Human Communication, and the Challenges of Digital Addiction explores the intricate interplay between AI and human communication, examining both the benefits and the unintended consequences of our increasing reliance on digital technologies. It delves into the ways AI shapes our conversations, influences, our social behaviors, and alters the very fabric of interpersonal relationships. Covering topics such as communication technologies, human relationships, and social change, this book is an excellent resource for academicians, researchers, educators, postgraduate students, mental health professionals, counselors, social works, technology developers, and more.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Artificial Intelligence (AI)
  • Communication Technologies
  • Customer Service
  • Data Privacy
  • Digital Addiction
  • Digital Literacy
  • Ethical Frameworks
  • Health Technology
  • Human Connection
  • Human Relationships
  • Interpersonal Impact
  • Logistics Systems
  • Social Change
  • Tutoring Systems

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Dr. Mohd Noorulfakhri Yaacob holds a Doctor of Philosophy (PhD) in Communication and Information Technology from Universiti Malaysia Perlis (UniMAP), awarded in 2021. He is currently a Senior Lecturer at Universiti Malaysia Perlis, where he contributes to the Faculty of Business and Communication. His areas of expertise include keystroke dynamics, soft biometrics, cybersecurity, and system development. Dr. Mohd Noorulfakhri has made significant academic contributions through his research and publications. He has authored numerous journal articles and conference papers, focusing on topics such as biometric authentication, feature extraction in keystroke dynamics, and cybersecurity risk management. His work has been published in reputable journals, including the Journal of Physics: Conference Series, Annals of Emerging Technologies in Computing (AETiC), and the International Journal of Business and Technology Management. His research emphasizes the integration of soft biometrics with keystroke dynamics to enhance user verification systems and cybersecurity measures. In addition to his academic achievements, Dr. Mohd Noorulfakhri has extensive professional experience in system analysis and development. He has led various projects, including the development of ICT systems for the Malaysian Ministry of Higher Education and UniMAP, such as the SUKIPT Information Technology System and the UniMAP E-Promosi System. His expertise extends to data center management, database operations, and the integration of advanced technologies like RFID and biometric systems. Dr. Mohd Noorulfakhri has also been recognized for his innovative contributions, receiving a Silver Medal at the Innovative Research, Invention, and Application Exhibition (I-RIA) 2019 for his work on a user verification system based on keystroke typing rhythm. He is a certified professional in various fields, holding credentials such as Professional Technologist (Ts.), Microsoft Certified Technology Specialist (MCTS), and EC-Council Certified Security Specialist (ECSS). With a strong commitment to advancing research and technology, Dr. Mohd Noorulfakhri continues to contribute to the fields of cybersecurity, biometrics, and information technology, inspiring students and professionals alike.
Syed Zulkarnain Syed Idrus is an Associate Professor at Universiti Malaysia Perlis (UniMAP), Malaysia. He began his tertiary education in 1995 at North Trafford College (NTC), Manchester, United Kingdom and received a Business & Technology Education Council (BTEC) National Diploma (ND) in Information Technology Applications in 1997. He then pursued for the bachelor degree course at the University of Manchester Institute of Science and Technology (UMIST), Manchester, United Kingdom and obtained a B.Sc. degree in Information Systems Engineering in 2001. After working for a short stint in private colleges, he pursued for his M.Sc. degree in the field of Computer Engineering and graduated in 2008 from the Universiti Malaysia Perlis (UniMAP), Malaysia. Finally, he completed his Ph.D. degree in Computer Science and Applications at the Université de Caen Basse-Normandie, Caen, France in 2015 specialising in computer security. To-date, he has written and co-authored over 250 articles including journal and conference papers with an h-index of 22, published 8 books and 2 patents. His expertise in computer security is notably well accepted, where he has been invited to sit as one of the editorial board members in numerous International Journals. For his continuous contributions and recognitions in research as well as career, he had been awarded with several prestigious awards both at national and international levels.
Dr. Wan Nor Ashiqin Binti Wan Ali is a Senior Lecturer at the Faculty of Business and Communication, Universiti Malaysia Perlis (UniMAP). She specializes in Information Technology, Instructional Multimedia, Computational Thinking, and Educational Technology. Dr. Wan Nor Ashiqin earned her PhD from Universiti Sains Malaysia (USM) in 2023, a Master of Science (MSc.) in 2015, and a Bachelor of Science (BSc.) in 2010, both from Universiti Teknologi MARA (UiTM). She is actively involved in research and educational initiatives leveraging technology to enhance learning experiences.
Professor Dr. Wan Ahmad Jaafar Bin Wan Yahaya holds a Doctor of Philosophy (PhD) in Instructional Multimedia from the University of Leeds, United Kingdom, awarded in 2001. He is currently the Director of the Centre for Instructional Technology and Multimedia at Universiti Sains Malaysia (USM). His areas of specialization include Instructional Multimedia, ICT in Education, and Persuasive Technology. Professor Dr. Wan Ahmad Jaafar has made significant contributions to academia and research, particularly in the fields of multimedia learning, persuasive technology, and educational innovation. Over his career, he has authored numerous journal articles indexed in Scopus, Web of Science, and other reputable databases, as well as several books and book chapters. His research has focused on the development of innovative multimedia applications, including persuasive multimedia for education, virtual reality courseware, and game-based learning interventions. He has also been actively involved in the design and evaluation of digital tools to enhance teaching and learning, particularly in the context of higher education and school settings. In addition to his research, Professor Dr. Wan Ahmad Jaafar has held various academic leadership roles, including serving as the President of the Malaysian Educational Technology Association (META) from 2020 to 2022. He has also been a keynote speaker at numerous international conferences, sharing his expertise on topics such as metaverse-based learning, online education, and digital competencies for educators. His work has been recognized with multiple awards, including gold medals for innovative projects in instructional multimedia and game-based learning. Professor Dr. Wan Ahmad Jaafar has supervised numerous postgraduate students, including PhD and Master's candidates, and has contributed to the development of academic programs and curricula in instructional technology. His dedication to advancing educational technology and multimedia learning continues to inspire students, educators, and researchers worldwide.
Christophe Rosenberger obtained his PhD in Information Technology from the University of Rennes 1 in 1999. His PhD thesis work was undertaken at ENSSAT in Lannion between 1996 and 1999 in the field of hyperspectral image segmentation. He joined the ENSI de Bourges school of engineering in Bourges (known now as INSA Centre Val de Loire) as associate professor in 2000. In 2007, he joined the ENSICAEN school of engineering in Caen as full professor. He is actually director of the GREYC research lab composed of 180 members. He belongs to the SAFE (Security, Architecture, Forensics, biomEtrics) research group in the GREYC research lab. His current work focuses in the domain of cybersecurity, in particular research activities in biometrics (keystroke dynamics, soft biometrics, evaluation of biometric systems, fingerprint quality assessment...) and digital forensics. He has authored or co-authored over 200 publications among 16 book chapters, 47 international journals and 5 patents (5 WO, 5 EP, 5 FR, 2 US, 1 PT).

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